eurotradenet.com - European B2B Trade Portal and Directory

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Frequently Asked Questions and Answers

What is eurotradenet.com?

Eurotradenet.com is a B2B trade portal where companies can list detailed information about themselve and their products in order to establish new business relationships and find traders around the world for further distribution and sale on their local market. Eurotradenet.com is focused on the european market but has also many visitors from the USA, Asia, the Middle East and other areas. Eurotradenet.com is available in 10 languages to optimize the accessibility to non-english speakers.

Where does eurotradenet.com come from?

Eurotradnet.com is a german company with its headquarter in Berlin. We employ a staff of trade agents, marketing experts, technicians and translators to help our customers get the most out of their accounts.

Where does the visitors to eurotradenet.com come from?

Most of our visitors come from Europe, USA and China and the Middle East. In Europe the main traffic comes from Germany, France, United Kingdoms, Turkey and Greece.

How can I sign up for an account on eurotradenet.com?

You can easily sign up for an account on eurotradenet.com from the signup page. After choosing your account type enter your company's information and submit them. You will then get a confirmation email delivered to your mail account with a link you have to click or enter in the address bar of your browser to activate your account. If you do not get such a mail please check the SPAM folder of your email program to make sure that the confirmation email was not accidentally marked as SPAM. After activation of your account you can log in with the email address and password you provided and can start to enter information about your company or products. For any further questions, please contact us.

How can I contact a company that is listed on eurotradenet.com?

If you are not logged in to an account on eurotradenet.com, you first have to log in to contact a company or view the contact data of a company. From the company page, click on the button labeled 'contact company' or 'login' to login to your account or register for a free account on eurotradenet.com. After login or completing the signup process, you are redirected to the company page and you can contact the company or view the contact data.

How can I inquire information about a product that I found on eurotradenet.com?

If you are not logged in to an account on eurotradenet.com, you first have to log in to start a product inquiry on eurotradenet.com. From the product page, click on the button labeled 'inquire' and be redirected to a page where you can login to your account or register for a free account on eurotradenet.com. After login or completing the signup process, you are redirected to the product page and you can send a message to inquire about a product.

How can I buy a product that I found on eurotradenet.com?

Eurotradenet.com is a directory of products and companies. We do not sell products, neither can you directly buy products on eurotradenet.com. You have to contact the company that sells the product either by a direct contact request to that company or by inquiring about the product you are interested in. Then you have to negotiate the terms with that company to buy the product.

What is a trade lead?

Trade leads are time limited advertisements that can be created from your account on eurotradenet.com. There are different types of trade leads: Buy Offers, Sell Offers, Announcements and Cooperations. Besides from search engines like Google, Yahoo or Bing, trade leads are distributed by us over various channels like Twitter, Buzz and RSS feeds.

Is registering with eurotradenet.com free?

Registration with eurotradenet.com is totally free of charge. After you signed up for an account on eurotradenet.com, you are in a 30-day free trial period, where you can try the basic features offered by our site and some features that are normally only open to paid accounts. After the trial period ended you can choose to upgrade your account to a paid 'trader' oder 'premium' account. If you do not want to upgrade your account, you can continue using your account with a free account which is somewhat limited. You can upgrade to a paid account anytime later from the start page of the management area though. Detailed information about the different account types can be found here.

What is the trial period?

The trial period is the 30-day period that starts after you signed up for an eurotradenet.com account. During that period you can try the basic features offered by our site and some features that are normally only open to paid accounts. After the trial period ended you have to decide if you want to upgrade your account to a paid account like the 'trader account' or 'premium account' or want to continue using eurotradenet.com with a somewhat limited free account. Detailed information about the different account types can be found here.

What is the 'visitor account'?

The 'visitor account' is a free account which is offered by us to the occasional visitor who just wants to research some information and does not intend to sell any products themselves. Detailed information about the different account types can be found here.

What is the 'free account'?

The 'free account' is an account type that you can use totally free of charge. It is somewhat limited for instance regarding the number of products you can manage or the access to features that are only open to paid accounts (e.g. document or video upload). It is suitable for small business that do not focus on online marketing methods. Detailed information about the different account types can be found here.

What is the 'trader account' and how much does it cost?

The 'trader account' is a paid account type that gives you access to the more advanced features of eurotradenet.com. It is still somewhat limited compared to the 'premium account' type but already provides you a lot of useful tools for successful online marketing. It is suitable for small to medium sized business that want to make a good stand in online marketing. The trader account costs only 149 € per year. Detailed information about the different account types can be found here.

What is the 'premium account' and how much does it cost?

The 'premium account' is a paid account type that gives you powerful tools for successful online marketing and access to the support by our team of online marketing experts, technicians and translators. Though even small businesses can benefit a lot from the premium account, it is most suitable for medium size to enterprise businesses that want to get the most out of online marketing. The premium account costs 495 € per year. Detailed information about the different account types can be found here.

What is a 'verified' company?

A 'verified' company did undergo some checks about their company data like address, contact information and registration documents thus giving the buyer a basic level of trust in its relationship to that company. The label does not guarantee for the reliability or trustworthness of a company and caution should always be advised when establishing business relationships with a new company. Eurotradenet.com can not guarantee for the proper business methods of a company even if it is labeled as 'verified'.

How can I contact eurotradenet.com if I have a question or problem?

The easiest way to contact us is to use the Live Support Tool located on the top right side of the page. When a moderator is online (the icon is green), just click on that icon and initiate a chat session. Further contact information can be found on the contact page.

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© eurotradenet.com 2005-2013 | Apr 20 2014 05:53:58 UTC